Definition: A topically applied, repellency enhancement for fabrics, rugs and carpets.
For more than 30 years we have been applying the best available protective treatments to luxury textiles. The benefits speak clearly for themselves. Increased repellency means it’s less likely for routine spills to soak in; dust and other particulate soils slip free from treated fiber more easily and therefore less abrasive cleaning techniques can be used to achieve equal results.
While there is no such thing as a ‘cure-all’, applying a protectant to your textiles is a prudent choice to help safeguard your textile investment. Secure the peace of mind that allows you to more fully and comfortably enjoy your fine interiors.
General Questions:
What are the options for application of Fabric Protection?
à la carte
Individually priced by the piece/item (linear feet for furniture and square feet for carpet and rugs).
Annual Membership Packages
Volume discounts for bundling together the textiles within a set number of rooms.
Discounts on many other services.
Scheduling priorty vs. non-member clients.
What is the cost?
à la carte
Upholstery - $25 per linear foot
Carpet/Rugs - $1-2 per square foot
Annual Memberships
Starting at $1000
What are the membership highlights?
1-Year Membership with four levels to choose from:
Foundational - Classic - Premier - EstateComprehensive care for your interior textile investment
From 3 rooms to unlimited number of rooms
Fabric Protection for ALL TEXTILES within member selected rooms
DISCOUNTED Spot Cleaning Visits
WAIVED Weekend Surcharge for Premier and Estate Members
PREFERENTIAL Scheduling status, including automatic front of queue for Estate Members
DISCOUNTED Rates for carpet and upholstery cleaning
FREE Reapplication of Fabric Protection after any type of onsite cleaning
More!
What are the details of the Memberships?
All membership levels have a term of one year and are generally based upon how many rooms for which you would like to have fabric protection applied (carpet and furniture), and what the preferred scheduling status you desire for spot cleaning visits (ranging from 2-3 business days out, all the way to <24hrs with automatic front of queue.
What should I expect when the specialist arrives at my home?
When our Textile Care Specialist arrives at your home, you can expect a pleasant and knowledgeable professional who takes pride in carefully applying their craft. They will pre-test everything they will treat to determine how safe it is to treat (mostly looking for unstable dyes). Next, they will brush and/or vacuum all carpet, rugs, and upholstery as needed or by request. Finally they will apply our protective treatment to the selected textiles. NOTE: Cushions will be left in upright position for drying. Allow 6-8 hours of drying time (dry to the touch) before allowing foot traffic or replacing cushions. Note: In extremely rare circumstances drying time may take up to 24 hours (high humidity days and no HVAC or fans).
The Fine Print
Rooms/Living Spaces: Single stairs and halls count as one living space, likewise with a single stairway (no matter how many floors it reaches). However, a stairway and hall with carpet that is connected/continuous is together one living space. A room or living space with only a single item can be included with another room at the discretion of your Textile Care Specialist. For example, a kitchen with a small banquette could be added to another room and would not count as a room/space by itself. Protective Treatment Application: Each Membership level allows you to either protect only those textiles that you are most concerned about or everything in a room/living space without impacting rates. If a membership is not for you, ask about our à la carte option. Either way, the fabric protection is as you like it, customized to you. Spot cleaning visits have a maximum time allowance of 60 minutes commencing upon arrival. This is ample time to carefully clean even the worst spot, spill or accident. After 60 minutes, regular cleaning rates and a minimums apply (Member Rates or à la carte). Schedule status shall remain consistent with your membership level (non-members fall into standard queue). Remember both treated and untreated textiles are included if the membership for spot cleaning. Scheduling for clients with memberships take precedence 365 days a year.